Privacy policy

Last Updated: August 22, 2026

At Casaxo, we respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains what information we may collect when you visit or shop through our website, how we use that information, and the choices you may have regarding your information.

By using https://www.casaxo.shop, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with Casaxo, we may collect information that you provide directly to us.

This may include:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase details
  • Information you provide when contacting customer service
  • Other information you choose to provide to us

When you place an order, payment information may be handled through our payment providers. Casaxo does not need to store your complete payment card details in order to process your purchase.

We may also automatically receive certain technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, and general information about how you interact with the site.

2. How We Use Your Information

We use the information we collect for ordinary business purposes, including to:

  • Process and fulfill your orders.
  • Arrange shipping and delivery.
  • Provide order confirmations and shipping updates.
  • Process payments and refunds.
  • Respond to questions, requests, or customer service inquiries.
  • Maintain and improve our website and shopping experience.
  • Detect, prevent, and investigate fraudulent or unauthorized activity.
  • Comply with applicable legal and regulatory requirements.

We only use personal information when there is a legitimate reason to do so, such as fulfilling your order, providing requested services, maintaining our business operations, or meeting legal obligations.

3. Payment Information

Casaxo accepts several payment methods, including Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.

Payments may be processed through third-party payment services. Information required to complete a payment may be provided directly to the applicable payment provider. Their own privacy practices may apply to information they collect.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the site function properly and to understand how visitors use our online store.

Cookies may help us remember certain preferences, keep shopping features working, understand website traffic, and improve the overall experience.

You can adjust cookie settings through your browser. Please keep in mind that disabling certain cookies may affect some website features.

5. How We Share Information

Casaxo does not sell your personal information as a source of revenue.

We may share information when necessary to operate our business. For example, information may be shared with trusted service providers that help us with payment processing, order fulfillment, shipping, website hosting, customer support, fraud prevention, analytics, or other business functions.

We may also disclose information when required by law, legal process, or a valid governmental request, or when disclosure is reasonably necessary to protect the rights, safety, or property of Casaxo, our customers, or others.

6. Shipping and Order Information

To deliver your purchases, certain information such as your name, shipping address, phone number, and order details may need to be provided to shipping or fulfillment providers.

This information is used for the purpose of processing and delivering your order and handling related customer service matters.

7. Third-Party Services

Our website may use services provided by third parties. These companies may process information according to their own privacy policies and terms.

For example, payment providers and other services connected with our online store may collect or process information when you use their services.

We encourage you to review the privacy policies of third-party services when appropriate.

8. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no website, online service, or method of transmitting information over the internet can be guaranteed to be completely secure. For this reason, we cannot promise absolute security of information transmitted to or through our website.

9. How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and financial records, resolving disputes, preventing fraud, and meeting applicable legal requirements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information. These may include requesting access to information we hold about you, asking for corrections, requesting deletion where legally permitted, or asking questions about how your information is handled.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

11. Children's Privacy

Our website is intended for general shopping purposes and is not directed toward children.

We do not knowingly request or collect personal information from children where doing so is prohibited by applicable law. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or how Casaxo handles personal information, please contact us:

Casaxo
5522 S 6th St
Klamath Falls, OR 97603
United States

Email: support@casaxo.shop
Phone: +1 458-257-2730
Website: https://www.casaxo.shop

Business Hours: 9:00 AM–6:00 PM, based on our local business time.