Terms of service

Last Updated: August 22, 2026

Welcome to Casaxo. These Terms of Service explain the rules and conditions that apply when you visit or use our website, https://www.casaxo.shop, or purchase products from us.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Casaxo

Casaxo operates an online store through which customers can browse and purchase products.

Business Name: Casaxo
Website: https://www.casaxo.shop
Email: support@casaxo.shop
Phone: +1 458-257-2730
Business Address: 5522 S 6th St, Klamath Falls, OR 97603, United States

Our regular business hours are 9:00 AM to 6:00 PM, based on our local business time.

2. Use of Our Website

You may use the Casaxo website for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to interfere with the operation or security of the website.
  • Access areas or information that you are not authorized to access.
  • Copy, reproduce, or misuse website content without permission.
  • Use automated methods to improperly collect information from the website.
  • Submit information that is false, misleading, or intended to harm others.

We may restrict or suspend access to the website if we reasonably believe that someone has violated these terms or misused our services.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information shown on our website are accurate.

However, minor differences may occur between product images and the actual item, including differences caused by lighting, screen settings, or display devices.

Casaxo reserves the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.

4. Orders and Acceptance

Placing an order through our website does not necessarily mean that the order has been accepted.

After you submit an order, we may review the order and payment information before processing it. We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing, unavailable products, or other order-related issues.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

5. Order Processing

Orders are generally processed within 1–3 business days.

Processing time refers to the time needed to prepare an order before it is handed over for shipment. Processing time is separate from the delivery period.

If an order requires additional processing time due to circumstances outside our reasonable control, we will make reasonable efforts to handle the order as soon as possible.

6. Shipping and Delivery

Casaxo currently offers free standard shipping on all products.

Estimated delivery time is 3–7 business days after the order has been processed and shipped.

A tracking number is provided for shipped orders when available. Delivery times are estimates rather than guaranteed arrival dates, as delays can sometimes occur because of carriers, weather, holidays, transportation issues, or other circumstances outside our control.

Customers should make sure that the shipping information provided during checkout is accurate. Casaxo cannot be responsible for delays or delivery problems caused by incorrect or incomplete shipping information supplied by the customer.

7. Prices and Payment

Prices displayed on the website are subject to change without notice.

Casaxo accepts the following payment methods:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

Payment must be successfully authorized before an order can be processed.

8. Order Cut-Off Time

Orders placed by 5:00 PM Los Angeles time, USA will be handled according to our normal processing schedule.

Orders placed after the stated cut-off time may be treated as received on the following business day for processing purposes.

9. Returns and Refunds

Casaxo accepts eligible returns within 30 days of delivery.

Returned merchandise must be unused and meet the applicable return requirements. The customer is responsible for return shipping costs.

Once an eligible return has been received and approved, the refund will be issued to the original payment method.

Please allow 5–10 business days for Casaxo to process an approved refund. Your bank or payment provider may require additional time before the refund appears in your account.

For complete details, please review our Return and Refund Policy.

10. Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or different from what you ordered, please contact Casaxo promptly.

We may request order details, photographs, or other information needed to review the issue and determine the appropriate resolution.

11. Intellectual Property

Unless otherwise stated, the content available on the Casaxo website, including text, graphics, photographs, logos, page layouts, and other materials, belongs to Casaxo or is used with appropriate permission.

You may not reproduce, distribute, modify, publish, or commercially use our website content without prior written permission, except where permitted by applicable law.

12. Third-Party Services and Links

Our website may rely on third-party services to support certain functions, including payment processing, shipping, analytics, or other website features.

Third-party services may have their own terms and privacy policies. Casaxo is not responsible for the policies or practices of independent third-party providers.

If our website contains links to third-party websites, those links are provided for convenience. Visiting an external website is subject to that website's own terms and policies.

13. Website Availability

We work to keep the Casaxo website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at every moment.

Website access may occasionally be affected by maintenance, technical problems, security issues, network interruptions, or circumstances beyond our reasonable control.

14. Limitation of Liability

To the extent permitted by applicable law, Casaxo will not be responsible for losses or damages resulting from circumstances outside our reasonable control, including carrier delays, interruptions to internet or payment services, natural events, or unauthorized activity by third parties.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your violation of these Terms or your unlawful misuse of the Casaxo website or services.

16. Changes to These Terms

Casaxo may update these Terms of Service when necessary to reflect changes to our website, business practices, services, or applicable requirements.

When changes are made, the revised version will be posted on this page with an updated date. Your continued use of the website after changes are posted means that you accept the updated Terms, to the extent permitted by law.

17. Governing Law

These Terms of Service will be interpreted and applied in accordance with applicable laws. Any legal matter relating to these Terms or your use of the Casaxo website will be handled in accordance with the laws and applicable jurisdiction governing the business.

18. Contact Us

If you have questions about these Terms of Service, please contact us:

Casaxo
5522 S 6th St
Klamath Falls, OR 97603
United States

Email: support@casaxo.shop
Phone: +1 458-257-2730
Website: https://www.casaxo.shop

Business Hours: 9:00 AM–6:00 PM, based on our local business time.